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40th Clean Show anniversary

Clean Show Image

By Ian P. Murphy The Clean Show—or World Educational Congress of Laundering & Drycleaning, as it is formally known—returns to Las Vegas, Nevada, June 5–8, 2017, and it promises to be the biggest...

Posted By Harry Kimmel | 5/2/2017 9:21:05 AM

An Easy Way to Go Social

Social Media

DLI’s new service will help members populate and update their Facebook feeds effortlessly to build engagement with customers. By Ian P. Murphy Outside the plant, most drycleaners already know so...

Posted By Harry Kimmel | 7/18/2017 10:05:46 AM

Be Careful what you ask for….


By DLI CEO Mary Scalco We all know the old adage but in this case I am happy to say we were very pleased with the input received from members on our recent survey. Thank you to everyone who took ti...

Posted By Harry Kimmel | 3/7/2016 1:33:27 PM

Can You Learn How to Crawl Again?

Dave Beatty

By David Beatty, DLI 2016-2017 President We have all heard the expression you need to crawl before you walk, and walk before you run. What happens when you are running your business but have...

Posted By Harry Kimmel | 5/16/2017 8:59:46 AM

Change in tone at DOL

DOL Website

By Sandy Seay, Seay Management Consultants Although the Trump Administration has been in office for just a few weeks, the change in tone at the Department of Labor is extraordinary. The Department ...

Posted By Harry Kimmel | 2/28/2017 10:17:22 AM

Customers Love Eco-Friendly Cleaning


Q: We would like to provide more Eco Friendly services. Is it profitable to switch over to eco friendly drycleaning practices? A: More and more customers are requesting "green" practices. Being ec...

Posted By Harry Kimmel | 6/3/2016 8:19:59 AM

DLI App Eases Stain Removal, Customer Relations

App image

Association’s newest member benefit offers complete spotting strategies for hundreds of common stains, plus a range of technical bulletins. By Ian P. Murphy NOTE: Since this item's publication, ...

Posted By Harry Kimmel | 3/28/2016 10:56:02 AM

DLI Certification

Get Certified with DLI! DLI offers three certification designations to drycleaners: Certified Professional Drycleaner (CPD®), Certified Environmental Drycleaner (CED®), and Certified Professional W...

Posted By Harry Kimmel | 8/12/2016 11:46:32 AM

DLI member earns high service marks

Award image

"All cleaners know that the front counter staff has to engage in a positive way with customers - it's what sets us apart from everyone else," said owner David Whitehurst. How Champion Cleaners in B...

Posted By Harry Kimmel | 3/29/2017 10:49:21 AM

DLI Membership Value increases

Member Word Cloud2

Since 2014’s reorganization of DLI’s Membership Plan structure, the Institute has steadily added new resources and services. Since then your investment in DLI has not changed. However, inflation a...

Posted By Harry Kimmel | 3/7/2017 10:08:29 AM

DLI Partners with Starchup to Offer Smart Routes and Mobile Technology

Customer App

DLI Members Get 15% Discount; Customers Can Order From Any Device Pickup and delivery services are a great way to offer more convenience to drycleaning customers. Many customers want to be able to...

Posted By Harry Kimmel | 6/7/2016 12:12:55 PM

DLI Seeks District 3 & 4 Director Nominations

DLI’s Board of Directors changes in two of its eight U.S. Districts each year. This year we’re seeking nominations for Districts 3 and 4. DLI’s District 3 Director represents members in Alabama, F...

Posted By Harry Kimmel | 1/3/2017 9:33:36 AM

DLI’s School of Drycleaning Technology Marks 90th Anniversary

First Class

The first class of students arrived at DLI’s School of Drycleaning Technology on October 17,1927. There were 32 students, 30 men and two women, hailing from 22 states and the District of Columbia. ...

Posted By Harry Kimmel | 10/16/2017 2:28:36 PM

Encyclopedia App Contains Vast DLI Knowledge Base

App in hand

A new web interface and mobile app for the Encyclopedia of Drycleaning puts the entirety of DLI’s vast stores of knowledge and research at members’ fingertips. By Ian P. Murphy Members know they ...

Posted By Harry Kimmel | 6/6/2017 7:54:34 AM

Ensuring Your Laundry and Drycleaning Quality

LPE Chart

How To Use DLI's Cleaning Performance and Laundry Performance Evaluations Drycleaning Performance Evaluations (DPE) and Laundry Performance Evaluations (LPE) by the Drycleaning and Laundry Insti...

Posted By Harry Kimmel | 1/16/2018 9:28:14 AM

Free Webpage Offers Invaluable Benefit to DLI Members

Example site

Somewhere a customer is searching for a drycleaner in her city. The yellow pages have been recycled long ago, the newspaper subscriptions have been cancelled. She's searching Google on her smartp...

Posted By Harry Kimmel | 6/28/2016 9:18:09 AM

Higher Exempt Salary Levels - or Not - Where Do We Go From Here?


“The Wheel is come full circle . . . .” – Spoken by Edmund, “King Lear,” Act 5, Scene 3. “I wish he would explain his explanation.” Lord Byron, “Don Juan.” By Sandy Seay, Seay Management O...

Posted By Harry Kimmel | 12/6/2016 9:47:10 AM

How DLI's Garment Analysis Lab Works

ITAL Cartoon

The International Textile Analysis Lab is nothing less than a forensics unit for fabricare. By Ian P. Murphy NOTE: This article originally appeared in the July-August 2014 issue of DLI's membesh...

Posted By Harry Kimmel | 3/15/2016 11:12:52 AM

How is Your Cleaning Quality?


The importance of maintaining the solvent in the best possible condition cannot be over emphasized. The Cleaning Performance Evaluation (CPE) is available to DLI members. In may cases, this service ca...

Posted By Harry Kimmel | 10/3/2017 11:44:37 AM

How to make the best of the Clean Show

Clean Show Image

Clean 2017 is known as the one event “Where the Industry Comes Together.” It is the best place to learn and network with thousands of exhibitors and attendees. Since this event is only held every...

Posted By Harry Kimmel | 3/21/2017 9:40:16 AM

It’s Time to Make Some Pies!

Dave Beatty

I would first like to thank you, my fellow drycleaners for giving me this opportunity as President of DLI. I hope to have a great year and ask for your help and support to make that happen. I am...

Posted By Harry Kimmel | 9/27/2016 10:53:44 AM

Kreussler Donates Cleaning Machine to DLI School of Drycleaing Technology

Kreussler and DLI Staff

Tom McAllister, Kreussler TSR, Mary Scalco, DLI CEO, Richard Fitzpatrick, Vice President of Kreussler Inc., and Brian Johnson, DLI Director of Education & Analysis stand before the donated cleaning ma...

Posted By Harry Kimmel | 9/7/2017 1:02:22 PM

Membership Shows its Real Value


More operators are taking advantage of DLI’s revised fee schedule, which simplifies access to membership benefits. By Ian P. Murphy Early in 2014, the Drycleaning & Laundry Institute (DLI) mad...

Posted By Harry Kimmel | 4/7/2016 2:07:36 PM

Mystery Shopping “Game Changer" for Pennsylvania DLI Member

Balfurd Cleaners

After three years of performing mystery shops at their two locations in State College, Pennsylvania, Monika Manter, Vice President of Balfurd Dry Cleaners, said the results have been eye opening. I...

Posted By Harry Kimmel | 10/7/2016 7:52:26 AM

New Exempt Salary Levels Are In Sight

Quick reminder – the minimum salary levels for exempt employees will more than double on December 1, 2016. The new salary level will be $913 per week. In Wage and Hour accounting, everything is done o...

Posted By Harry Kimmel | 10/14/2016 10:57:19 AM

NIE Insurance Wins DLI Endorsement


NIE Returns to Its Roots The Drycleaning & Laundry Institute (DLI) and NIE Insurance announced that DLI is exclusively endorsing NIE’s business insurance program for DLI’s U.S. members. Members ...

Posted By Harry Kimmel | 4/8/2016 1:47:15 PM

Overturn Old Habits with New Ideas

Some years ago while I was serving on the board of the Southeastern Fabricare Association, we had a Member to Member program for anyone needing a little help. SEFA received a request from a couple in ...

Posted By Harry Kimmel | 4/8/2016 7:55:11 AM

Ready for the Beach?

I’ve got so much to tell you about I can barely think of where to start. First, I'm really excited about the upcoming DLI/NCA conference in the Dominican Republic. Our educational program deals wit...

Posted By Harry Kimmel | 12/12/2016 1:08:48 PM

Smart Enough to Know We Don’t Know Everything


By Mary Scalco, DLI CEO As a member serving organization, DLI is expected to provide services and information and know the answer on a wide variety of topics. In most cases we are pretty good. As ...

Posted By Harry Kimmel | 8/16/2016 12:14:23 PM

Two Revised Federal Posters

Two Federal Posters Revised The Department of Labor has recently revised two federal posters due to the EEOC's new changes in penalty violations of workplace posting requirements. The Fair Labor Stan...

Posted By Harry Kimmel | 8/9/2016 9:35:37 AM

What Members Are Saying about DLI


Click around to see what members are saying about DLI. Click here for a full screen view. Click a quote to see the entire item. Click the + sign to see more quotes about a given topic.

Posted By Harry Kimmel | 2/27/2017 8:26:24 AM

When You Want Something Done Wrong – Do It Yourself!

Dave Beatty

From the President I think one of the toughest things for a business owner to do, is to admit that a problem was his or her own fault. We are so busy and doing so many things at one time that we c...

Posted By Harry Kimmel | 1/17/2017 9:14:17 AM

Whites Turn Gray


Q: I have received complaints from several customers that their white garments are gray. This seems to be a problem if only one piece of an outfit is brought in for cleaning. What is causing the probl...

Posted By Harry Kimmel | 3/1/2017 10:39:22 AM
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