Caption: Accidental contact with an oxidizing bleach caused the color loss spots on the front of this shirt.
Q: After drycleaning a light blue blouse I noticed small areas of color loss on the l...
Caption: The chemically weakened underarm areas came apart during laundering.
Q: After laundering I am noticing weak areas and holes developing in the underarms of items made of cotton and linen...
Q: I drycleaned a white wedding gown and it came out gray. My solvent was crystal clear, the filters are in great shape, and my solvent is flowing at the proper rate. What else could have caused th...
Q: Occasionally our equipment breaks down and we can’t get a repair person to come for several days. This causes customer dissatisfaction. What can we do to improve this situation?
A: First of a...
Caption: Various stain removal products can be applied to the stain over a towel, and the stain should be blotted with a clean towel.
Q: We’ve been having problems getting ink stains out of garm...
Q: I just received a ladies silk suit for cleaning with a care label in it that stated to “machine wash and hang dry.” I would prefer to dryclean this outfit and believe since the label does not pr...
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