DLI's Drycleaning Blog

Q&A and Useful Industry Information

E-mail any question to Techline@DLIonline.org.

Free Webpage Offers Invaluable Benefit to DLI Members

Example site

Somewhere a customer is searching for a drycleaner in her city. The yellow pages have been recycled long ago, the newspaper subscriptions have been cancelled. She's searching Google on her smartp...

Posted By Harry Kimmel | 6/28/2016 9:18:09 AM

Color Variance Due to Facing Materials


Q: My customer complained that the back of her jacket is discolored when she goes outside. What causes this color variance? A: In some cases, facing materials may also be used on the back panels....

Posted By Harry Kimmel | 6/21/2016 8:56:08 AM

Shirt Damage

damaged shirt

Q: I have a customer who is claiming that the damage on his shirts at the wrist and elbow are due to our cleaning process. How can I explain to him that this is a condition of wear? A: The wear ar...

Posted By Harry Kimmel | 6/15/2016 10:48:51 AM

Black Garments Shredding

black linen jacket

Q: The black fabric in a black and white jacket is very weak and shredded after cleaning. What could have caused this? A: Certain black fabrics, such as linen, may show damage in creased or folded ...

Posted By Harry Kimmel | 6/9/2016 8:42:11 AM

DLI Partners with Starchup to Offer Smart Routes and Mobile Technology

Customer App

DLI Members Get 15% Discount; Customers Can Order From Any Device Pickup and delivery services are a great way to offer more convenience to drycleaning customers. Many customers want to be able to...

Posted By Harry Kimmel | 6/7/2016 12:12:55 PM

Customers Love Eco-Friendly Cleaning


Q: We would like to provide more Eco Friendly services. Is it profitable to switch over to eco friendly drycleaning practices? A: More and more customers are requesting "green" practices. Being ec...

Posted By Harry Kimmel | 6/3/2016 8:19:59 AM

Resinous Finishes

Resinous Finishes

Q: I have had several linen garments show holes after cleaning. These holes are in random areas and have a square or rectangular appearance. What causes this damage? A: This damage results from the...

Posted By Harry Kimmel | 6/2/2016 2:30:14 PM