Business & Marketing Tools
Just one of DLI’s missions is help you succeed in the drycleaning and laundry industry. To help do this, we have compiled some of the best information from machine maintenance to customer service.
We have recorded all presentations from this online seminar series. Dozens of titles are available if you missed the first airing.
Great Impressions Consumer E-Newsletter
Looking to make a bigger impression on your customers? You can with Great Impressions. We do the work. You reap the benefits.
With DLI’s consumer newsletter all you need to do is send us your e-mail database and logo. We customized and send the monthly Great Impressions e-newsletter with timely and helpful fabric care tips to help your business continue to build great relationships with your customers.
DLI’s Secret Shopper is a customized, confidential telephone evaluation that can pinpoint customer service problems and areas that need improvement. An in-depth written report to help make certain that less than outstanding customer service is not turning customers off – that’s DLI’s Secret Shopper.