Q: I just received a ladies silk suit for cleaning with a care
label in it that stated to “machine wash and hang dry.” I would prefer to
dryclean this outfit and believe since the label does not prohibit drycleaning
then this procedure would be an acceptable alternative. Is this true?
A: The manufacturer is required to give one appropriate method of
care. Warnings need only be given for the care procedure recommended and not
for any alternative care procedures.
Therefore, if a garment is labeled as washable, it does not necessarily
mean that it can safely be drycleaned or conversely that drycleaning would
actually harm the fabric. That determination is left up to the cleaner. Some
testing may be required.
As always, you must also draw upon past experiences with similar
garments and your personal expertise to make these decisions. Remember, neither
the retailer nor the manufacturer can be held responsible for any damage to
garments caused by an alternative care process not listed on the care label.
For more information DLI Silver, Gold and Premier members may see these and many more bulletins on DLI's Encyclopedia of Drycleaning Online. Upgrade or join today for access:
- Industry Focus: Care Label Rule
- Industry Focus: Care Label Guide