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Missing Care Label Instructions

Blank Care LabelQ: How do you clean an item without a care label?

A: Have you ever received an item for cleaning that did not have a care label? This is not an uncommon occurrence. When you get an item of this type, whether it is a comforter, a pair of twill pants, or an evening gown, the first thing you should test for is colorfastness. This is done by blotting and crocking with drycleaning solvent and a water/detergent solution. The blot method is done by folding a blotter that has been dampened with cleaning solution over the area. Crocking involves rubbing the surface with a towel that has been dampened with cleaning solution. These tests help determine the best method of care with regard to color.

The next step involves testing any trim that is attached to the item. This should include testing the coating on the trim in addition to the trim itself.

Testing the coating involves rubbing the trim with a towel that has been dampened with drycleaning solvent or a water/detergent solution. After testing the coating, it is necessary to test the trim by immersing in solvent or a water/detergent solution. If there is more than one type of trim, each type will need to be tested.

It is important to remember that these are only tests to determine the most optimal method of cleaning. Damage may still occur during the cleaning process even though the item has been tested.

DLI recommends explaining these procedures to the customer and obtaining a customer consent form before proceeding.
Posted By Harry Kimmel | 10/8/2018 2:18:06 PM