Self Study Courses—On Your Own Schedule
DLI's Self-Study Courses cover eight topics essential in today's drycleaning industry. Each course is divided into easy-to-learn chapters that assure complete mastery of the material. The included exam will be reviewed by DLI staff. Certificates are awarded to cleaners who successfully complete each course.
Essential Self-Study Courses
Fibers and Fabrics Covers fibers sources through fabric preparation and general processing—including fabric construction, identification and color dyes and design.
Stain Removal Techniques A fundamental course that discusses stain removal techniques and procedures, stain composition, precautions and troubleshooting.
Finishing Procedures in Drycleaning Learn about quality finishing through the use of finishing aides and equipment including step-by-step procedures for finishing pants, coats, skirts, blouses and sweaters.
Customer Service in Drycleaning Reviews the role of the customer service representative, procedures, customer values and purchasing habits. Covers effective communication with customers, resolution of claims, market research.
Drycleaning and the Environment Discusses operating practices and procedures that are safe for the environment and outlines EPA, OSHA and other federal and state regulations.
Drycleaning Business Management Discusses the essentials of effective business management including profit analysis, production standards, training, quality control and diversification.
Wet Cleaning Reviews the steps in the wetcleaning process—inspection, testing for colorfastness, stain removal, load classification and proper drying including wet cleaning chemistry as well as equipment and supplies.
Drycleaning Fundamentals Introduces beginners to drycleaning operational techniques and procedures including drycleaning principles, filtration, distillation, solvents, detergents and moisture, and equipment.
Call the Education Department at 800-638-2627 for more details.