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Color Changes


Q: A customer returned a pair of green pants stating that they were tan when she dropped them off. Is it possible for something like this to happen in the drycleaning process? A: Very often, two or mo...

Posted By Harry Kimmel | 10/25/2016 3:09:04 PM
Membership, Regulations

New Exempt Salary Levels Are In Sight

Quick reminder – the minimum salary levels for exempt employees will more than double on December 1, 2016.  The new salary level will be $913 per week.  In Wage and Hour accounting, everything is done...

Posted By Harry Kimmel | 10/14/2016 10:57:19 AM

Leather or Suede?


Q: How can I tell if a royal blue jacket is a suede or an imitation suede? Do they require different cleaning methods? A: Long ago, the color of “suede” was a good indicator as to its authenticity. Wh...

Posted By Harry Kimmel | 10/12/2016 10:56:03 AM
Customer Service, Membership

Mystery Shopping “Game Changer" for Pennsylvania DLI Member

Balfurd Cleaners CSRS

Posted By Harry Kimmel | 10/7/2016 7:52:26 AM

Cleaning Needlepoints


Hand washing is the preferred method of cleaning needlepoint. Before cleaning, take into account the item's age and condition, soiling, and colorfastness. Examine the item for weak or damaged areas. Y...

Posted By Harry Kimmel | 10/4/2016 10:39:07 AM


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