Courses

Upcoming Opportunities for Any Skill Level

DLI courses focus on practical industry training for both newcomers and veterans.

NEW - Virtual Customer Service Course


We’re excited to introduce DLI’s ALL-NEW Virtual Customer Service Excellence Course. Equip your team with the skills they need to stand out and build lasting client relationships.

Hosted by Jen Whitmarsh of The Route Pros and Snappy Dry Cleaning. The course runs over three, two-hour sessions; 1 – 3 pm Eastern each day. All three sessions are part of the course and cannot be taken separately.

Course Topics:

  • Confidently Managing Customer Issues: Learn effective strategies to handle customer issues with confidence and professionalism and turn challenges into opportunities.
  • Creating Raving Fans: Discover the secrets to creating memorable customer experiences that leave a lasting impression and transform merely satisfied customers into cheerleaders for your brand.
  • Gain Insights into Industry Best Practices: Gain insights into industry best practices beyond the four walls of your workplace to stay ahead of the curve and contribute to the overall success of your organization.

SOLD OUT! – February 20, 22 & 27, 2024

Register Now – March 5, 7 & 12 2024

 

Non-DLI-Members: $449
Budget Members: $249
International Members: $249
Standard Members: $199
Gold Members: $149
Premier Members: Free

Virtual Stain Removal


This 7-day course is a mix of live lectures, videos, and hands-on activities. Classes are given in English and progress is monitored by a series of quizzes and exercises. There is a Final Exam at the end. A minimum of 70% of all the combined scores is required to pass the course. A certificate will be presented to all whom successfully complete the minimum score requirement.

Classes will be held live on Tuesdays and Thursdays—1:00 pm – 3:00 pm Eastern using ZOOM video conferencing. This course will not be recorded for later viewing.

Stain Removal Course Topics:

  • Removing coffee, ink, grease and other stains from clothing.
  • Identifying cotton, silk, polyester, and other fabrics.
  • Using bleaches without damaging the fabric color.
  • Using specialty products such as digesters, amyl acetate, and acetone in stain removal.
  • Identifying fibers and fabric construction.

Register Now

April 30th – May 21st, 2024

July 9th – 30th, 2024

September 10th – October 1st, 2024

Non-Member Price $695
Budget Membership Price: $495
International Membership Price $495
Standard Membership Price: $394
Gold Membership Price: $297
Premier Membership Price:  Any Three Courses FREE  

Introduction to Drycleaning


The Five day Introduction to Dry Cleaning Courses held at DLI’s school in Laurel Maryland is geared toward individuals new to the industry or who have less than one year of experience. Course covers:

  • Sorting loads for dry cleaning
  • Cleaning silk, satin and other fabrics
  • Operating a dry cleaning machine
  • Removing coffee, Ink, grease and other stains from clothing
  • Pressing pants, coats, skirts
  • Using tensioning equipment to improve finishing quality

Register Now

March 4th – 8th 2024

October 7th – 11th, 2024

Non-Member Price $1,595
Budget Membership Price: $1195
International Membership Price $1195
Standard Membership Price: $956
Gold Membership Price: $717
Premier Membership Price:  Any Three Courses FREE 

Advanced Drycleaning


This ten-day Advanced Drycleaning Course held at DLI’s school in Laurel Maryland is for individuals who have completed the Introduction Course or have hands-on production experience and knowledge of basic stain removal and finishing techniques. The advanced course covers:

  • Identifying cotton, silk, polyester and other fabrics
  • Using bleaches without damaging the fabric color
  • Pressing blouses, dresses, ties, pleated garments, silks, velvets, corduroy
  • Wetcleaning wool, silk, and more
  • Maintaining and changing filters
  • Troubleshooting problems with the dry cleaning machine
  • Using tensioning equipment to improve finishing quality
  • Customer service techniques for dry cleaners
  • Getting clean, white laundry
  • Cleaning and preserving wedding gowns
  • Understand the difference between solvents including perc, GreenEarth®, hydrocarbon and SOLVONK4
  • Pressing laundered shirts
  • Designing a dry cleaning plant with the most effective work flow

Register Now

Non-Member Price $2,195
Budget Membership Price: $1695
International Membership Price $1695
Standard Membership Price: $1356
Gold Membership Price: $1017
Premier Membership Price:  Any Three Courses FREE  

 

Intro and Advanced Combined


This fifteen-day general course held at DLI’s school headquarters in Laurel Maryland is made up of the introduction and Advanced Courses (outlined above), These classes also can be taken individually, but DLI affiliates save $499 when taking them together.

Register Now

March 4th – 22nd, 2024

October 7th – 25th, 2024

Non-Member Price $2,895
Budget Membership Price: $1995
International Membership Price $1995
Standard Membership Price: $1596
Gold Membership Price: $1197
Premier Membership Price:  Any Three Courses FREE

 

Testimonial

"The DLI school is hands on and the classroom atmosphere offers a well rounded education. I not only learned new things but I have learned WHY."

Jennifer Whitmarsh
The Route Pros, Woodbury, NJ

All That's Missing Is You

Membership makes a difference. Through advocacy, expertise, knowledge, community, and savings DLI forms the foundation to build your future.

Call 1-800-638-2627 to learn how DLI can help you.

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