Q: What are enzymes and how do they remove soils?

A: Enzymes are natural chemical agents that break large molecules of soils into small ...

Q: My stain removal technician removed a mustard stain but several scratches or white streaks remain in the area. What happened?

A: It sounds like the technician used a spatula incorrectly....

The use of white hand towels on the stain removal board is an absolute necessity.

Here is a list of the many uses of towels in stain removal.

• Testing for colorfastness. Apply a...

Q: How do you remove a coffee stain from a 100-percent cotton garment?

A: Coffee stains appear as absorbed tan or brown stains with an irregular edge. These stains can usually be removed by...

Sleeping bags can be generally treated like any down or fiberfill garment. These items can be either drycleaned or washed, depending on the shell fabric. When drycleaning, avoid underloading or ove...