Operations

Q: Recently, I have noticed the clothes I process are taking too long to dry. Can you suggest a cause?

A: There are several causes that can lead to slow drying of a load.

Q: I just drycleaned a lovely multicolor floral comforter and the flower print is now faded. What happened and how can this type of damage be prevented?

Photo: Redeposition can cause rings in stain removal.

Redeposition occurs in drycleaning when soils in the solvent resettle or redeposit on clothing instead of being carried off to the filters. Soil redeposition will be minimized if the filtered solvent flow rate is high enough to flush the soil rapidly from the washer and into the filter.

By PuzzleHR

Q: What can we do to prevent the breaking and cracking of the small buttons used to hold the collar down on shirts? We try to keep the padding in good shape but the buttons just keep breaking.

Q: My spotter is having a terrible time with color loss on the natural and khaki color fabrics. She uses oily type paint remover and flushes it out before drycleaning, but a faint color loss appears. If I can't figure this problem out soon, I will have to consider refusing these items for stain removal.

Q: A customer complained that a broomstick pleated skirt lost its pleats after cleaning. What happened?

Q: How do you remove wax shoe polish from the cuffs of a pair of pants?

A: Test the color of a garment before starting any stain removal procedure. Place the garment on the spotting board over a white towel. Apply volatile dry solvent, apply oily type paint remover and tamp the stain with spotting brush. A bone spatula may be used to work the agents into the fabric. Flush the area with volatile dry solvent. You may have to repeat this process until the staining substance stops bleeding from the fabric.

Q: We received a silk dress with a light area in the front of the dress where a customer wiped up a spilled drink. Can this be improved or restored?
 

Q: I cleaned a very full “ dryclean only” skirt. I noticed that the hemline of the skirt was uneven because some portions were stretched. My presser could not fix the skirt. What caused it?