Q: A few people wearing hospital scrubs that I have been processing complained about skin irritations. I have modified my laundry formula to reduce alkali and bleach but they are still breaking out in rashes. What is causing this?
Q: I have heard a lot of talk about “blotting” ink and cosmetic stains to remove the oily components. What does it mean?
Q: We’ve been having problems getting ink stains out of garments. Some products work on some fabrics, but if you use them on different fabrics they can pull color. Is there any product or process that is safe for all fabrics?
Q: Upon delivery of her finished goods, a customer noticed a shifting and distortion of the yarns appearing as thin areas in the underarm of her blouse. What could have caused this?
Inspecting leathers and suedes at the counter when they come in for cleaning is probably the most valuable time spent in any counter transaction. A great deal of customer dissatisfaction can be avoided by imparting a little knowledge to the customer of what to expect after their garment is cleaned. Otherwise, they are likely to yell, “What have you done to my beautiful suede? It doesn’t look the same!”
Have you ever received complaints about white garments turning gray?
One of two problems usually causes this discoloration.
Most whites are treated with fluorescent whiteners or optical brighteners during manufacturing to achieve a desired shade of white. Brighteners decompose with age, exposure to light, or, in some cases, the heat of cleaning. Washing the item in bleach will also destroy the brighteners. Decomposition causes the white fabric to appear dull and dingy, or have a slightly yellow or green color.
Q: My plant stays hot throughout the entire year. I have ventilation fans, swamp coolers, and all of my pipes are covered with insulation, but the heat is still high. Financially, I’m not able to put in an air conditioning system. Is there anything else I can try?
Need help removing milk stains on a garment?
Milk stains contain albumin, a component in many foods of animal origin. Eggs, milk, blood, urine, perspiration, certain types of glue, and gelatin have high contents of albumin. Fresh albumin stains are water-soluble and easily removed with wetside stain removal agents, such as steam. The longer the stain remains on the garment, the more difficult they are to remove.
The following procedure is proven to safely remove albumin stains:
1. Flush thoroughly with steam.
In the past, the color of suede was a good indicator as to its authenticity. However, many skins are dyed to imitate the range of colors used in the world of imitation suedes.
Natural suede is made by abrading an animal skin to produce a napped, velvet-like surface. Suede skins usually contain inconsistencies in the surface hairs, skin defects from disease and wounds, and a coarser surface texture on the reverse side.
Q: What does "fogging" mean?