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Color Changes


Q: A customer returned a pair of green pants stating that they were tan when she dropped them off. Is it possible for something like this to happen in the drycleaning process?

A: Very often, t...

Posted By Harry Kimmel | 10/25/2016 3:09:04 PM
Membership, Regulations

New Exempt Salary Levels Are In Sight

Quick reminder – the minimum salary levels for exempt employees will more than double on December 1, 2016.  The new salary level will be $913 per week.  In Wage and Hour accounting, everythi...

Posted By Harry Kimmel | 10/14/2016 10:57:19 AM

Leather or Suede?


Q: How can I tell if a royal blue jacket is a suede or an imitation suede? Do they require different cleaning methods?

A: Long ago, the color of “suede” was a good indicator as to its authenti...

Posted By Harry Kimmel | 10/12/2016 10:56:03 AM
Customer Service, Membership

Mystery Shopping “Game Changer" for Pennsylvania DLI Member

Balfurd Cleaners CSRS