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customer, service, csr, counter, quality

Customer Service Award Winner

YES 2016 1.jpg

A Culture of Service An Interview with Jeff Sitz and Laura Loebick - City Cleaners Akron, OH 2016 winners of the YES! Award – Year of Excellent Service   City Cleaners of Akron, Ohio, is the 2016 Winn...

Posted By Harry Kimmel | 6/27/2017 1:47:56 PM
mesh, sheer, see-through, ciffon, georgette, crepe, voile, transparent, flannel, streaks

How to Clean Sheer Fabrics

Red See Thru Blouse.jpg

Blouses, dresses, scarves, and draped-over-foundation evening dresses made of sheer fabrics can be difficult to clean. Chiffon includes transparent, veiling, sheer fabrics with high-yarn twist for str...

Posted By Harry Kimmel | 6/12/2017 12:45:22 PM
DLI Leadership, Membership, Professionalism

Encyclopedia App Contains Vast DLI Knowledge Base

App in hand

A new web interface and mobile app for the Encyclopedia of Drycleaning puts the entirety of DLI’s vast stores of knowledge and research at members’ fingertips.         By Ian P. Murphy Members kno...

Posted By Harry Kimmel | 6/6/2017 7:54:34 AM


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