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Skin Irritation in Hospital Scrubs

Leftover finish residue in scrubs can cause itching.

Posted By Harry Kimmel | 9/29/2015 9:06:23 AM

Taking the Wind Out of Down's Sails

It is possible to restore a down coat's fluffiness.

Posted By Harry Kimmel | 9/23/2015 2:21:53 PM
Customer Service

Handling Missing Tickets

Drycelaning Ticket

Posted By Harry Kimmel | 9/21/2015 1:45:26 PM
Savings, Shirts

Quick Fix to Stop Breaking Collar Buttons

Too much pressure can cause collar buttons to crack and break.

Posted By Harry Kimmel | 9/18/2015 10:44:10 AM

Measuring Customer Service for Better Management

Mystery shopping program data shows improvements among participating members.

Posted By Harry Kimmel | 9/17/2015 10:20:27 AM
Color Loss, Yellow

Yellowing Garments

Yellowing caused by loss of optical brightener.

Posted By Harry Kimmel | 9/16/2015 11:17:35 AM

Leaky Steam Traps

Testing a steam trap with a laser thermometer

Posted By Harry Kimmel | 9/14/2015 1:55:15 PM
Care Label

Care Label Basics

Comforters are not required to carry care labels.

Q: I just drycleaned a multi-color comforter that faded badly and my customer is very upset. It did not have a care label, so I assumed it would be all right to dryclean. What is the law about this ca...

Posted By Harry Kimmel | 9/8/2015 3:03:21 PM

Saving Money with Insulation

Insulating your presses will reduce heat and energy costs.

Posted By Harry Kimmel | 9/3/2015 10:22:57 AM


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