Sometimes milky or chalky areas appear on silk after spotting and cleaning, even after the dyes were tested for acceptable colorfastness. What happened?

The answer is the prespotted areas h...

if you received a white wool jacket with a whole cup of coffee spilled down the front, what would you do? The care label reads “Professionally Dryclean Only.” How can you remove such a large stain?...

The stain removal procedure for oily stains is one of the easiest to remember. This is true mainly because there are only two stain removal agents used: volatile dry solvent and oily-type paint rem...

Q: What are enzymes and how do they remove soils?

A: Enzymes are natural chemical agents that break large molecules of soils into small ...

Q: My stain removal technician removed a mustard stain but several scratches or white streaks remain in the area. What happened?

A: It sounds like the technician used a spatula incorrectly....