Lice are small insects that live on the hair and scalp of humans and feed on blood. Lice can spread as long as lice or eggs remain alive on the infested person or clothing, but they are unable to survive off the body for more than 48 hours. Items that have been infected with lice should be contained in a plastic bag for 48 hours before cleaning.

Q: I just finished drycleaning a blue down-filled ski parka and now it looks like it has oil splotches all over the fabric. What happened and what can I do to fix it? 

Q: When I drive up to my plant in the mornings I see lots of steam blowing out of the return tank exhaust. This seems like a lot of steam being wasted and it’s sure to be costing me money. Is there some way I can capture all this steam and recycle it?