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Every year it becomes more challenging to keep up-to-date and competitive.To improve your expertise, build customer confidence, and prepare yourself to better handle the continuing demands of the industry, consider the ultimate educational goal--Professional Certification by DLI.
What Is Certification?
Certification is a process whereby an individual is recognized by an association for having met a predetermined set of criteria. Eligible individuals who pass a standard examination are granted the right to use the industry–endorsed title, Certified Professional Drycleaner (CPD), Certified Professional Wetcleaner (CPW), and Certified Environmental Cleaner (CED), and Certified Garment Care Professional (CGCP).
How Long Does Certification Last?
All certifications are valid for a term of three (3) years. At the end of the term, individuals must renew to maintain their certified status.
Who Is Eligible For Certification?
Any individual who owns or is employed in an operating drycleaning business is eligible to apply for certification.
What Is Required?
Depending on the exam, a successful candidate must achieve a satisfactory score on a multiple–choice examination pertaining to business management, customer service, fibers and fabrics, stain removal, environmental regulations, proper waste handling, safe operating procedures, the drycleaning and wetcleaning processes. For details on the topics covered in each exam, view or download the Certification Handbook.
When Will The Examination Be Administered?
Certification exams are administered online during an established 9-days testing period. During this period, exams may be taken at any convenient time; 24 hour a day. Candidates may schedule one or multiple exams within the 9-days.
How Do I Register for a Certified Examination?
Registration begins several months before the actual testing period. It is advisable to register as soon as possible to allow the most time to prepare. To register, click the “Register Now” link and complete the registration application. DLI members should log in with their member number to get DLI special pricing. To complete the application each candidate will need to create a password that will be used to access the certification exams. A business address, home address, and active email address are also needed. Allow 3 business days to process the form. Once the application has been processed and your eligibility verified, DLI will email information on how to access the test website.There you will find some study material which can be viewed or downloaded as often as necessary before taking the exam. The actual exam however, will only be available during the one-week testing period.
How Can I Prepare For The Examination?
Once an individual has registered for an exam, online access to specially designed self–study guides become available to assist in preparation. However, certification exams are designed not only to test an individual’s ability to read and memorize DLI materials, but also aimed at testing knowledge gained through work experience. Therefore, it is recommended an individual have a minimum of three years of experience in the drycleaning industry before taking an exam. For details on the topics covered in each exam, view or download the Certification Handbook.
How Much Time Do I Have to Take an Examination?
All DLI certification exams are timed. To prevent accidental starting of the exam and timer, the exam can only be started by clicking “Begin Test”. Clicking on other links or opening other documents will have no effect. Once the timer has begun the exam cannot be paused, stopped or reset. At the end of the time limit, the exam will stop and the score will be calculated whether it is completed or not.
The time limits are:
Are There Any Special Rules to Follow?
Anyone taking an exam should carefully read the directions that are provided by email and on the exam website before starting the exam. No questions concerning content of the examination may be asked once the exam has been started.
How Will I Know My Results?
Upon completion of the exam, a status screen will display the final exam score and pass or fail status. Written status notification will also be sent from DLI to all test candidates. Successful candidates will receive certificates from DLI.
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