After cleaning a wool coat, some consumers may complain that there is a change in appearance or that the fabric is not as soft as it was before cleaning. Many winter coats are made from wool or wool blend fabrics and have a surface nap. While the garment is in use, the surface nap may become slightly matted due to rubbing and abrasion. When the item is cleaned, the necessary agitation in cleaning can further mat the nap. Often, a pilled appearance will result on the surface of the fabric.
What do you do if a customer brings in a knitted wool sweater that had stretched in the waistband and is now out of shape? In most cases, this damage can be remedied. Place the sweater on the buck of the press, align the waistband so it is straight, moisten slightly with bottom steam, push ribbing together with fingertips, and vacuum dry. You may need to repeat this more than once until the waistband is restored. Severely stretched knits will need to be reshaped a little at a time to avoid distortion of the waistband.
Satin fabrics are very popular in garments that are worn for special occasions, as well as those that typically appear during the holiday season.
This fabric is woven by passing a yarn under one yarn and over four or more yarns in the opposite direction. Satin fabric is often made from silk, rayon, or acetate yarns. The fabric is made into wedding gowns, evening wear, and sometimes, household items such as draperies. The long float yarns give the fabric its shiny, lustrous appearance as well as its need for special handling requirements.
In the past, the color of suede was a good indicator as to its authenticity. However, many skins are dyed to imitate the range of colors used in the world of imitation suedes.
Natural suede is made by abrading an animal skin to produce a napped, velvet-like surface. Suede skins usually contain inconsistencies in the surface hairs, skin defects from disease and wounds, and a coarser surface texture on the reverse side.
Inspecting leathers and suedes at the counter when they come in for cleaning is probably the most valuable time spent in any counter transaction. A great deal of customer dissatisfaction can be avoided by imparting a little knowledge to the customer of what to expect after their garment is cleaned. Otherwise, they are likely to yell, “What have you done to my beautiful suede? It doesn’t look the same!”
Q: Upon delivery of her finished goods, a customer noticed a shifting and distortion of the yarns appearing as thin areas in the underarm of her blouse. What could have caused this?