What do you do if a customer brings in a knitted wool sweater that had stretched in the waistband and is now out of shape? In most cases, this damage can be remedied. Place the sweater on the buck of the press, align the waistband so it is straight, moisten slightly with bottom steam, push ribbing together with fingertips, and vacuum dry. You may need to repeat this more than once until the waistband is restored. Severely stretched knits will need to be reshaped a little at a time to avoid distortion of the waistband.
Q: What can we do to prevent the breaking and cracking of the small buttons used to hold the collar down on shirts? We try to keep the padding in good shape but the buttons just keep breaking.
Q: A customer complained that a broomstick pleated skirt lost its pleats after cleaning. What happened?
Q: I cleaned a very full “ dryclean only” skirt. I noticed that the hemline of the skirt was uneven because some portions were stretched. My presser could not fix the skirt. What caused it?
Q: While pressing a dress I noticed staining around the buttons. What caused this?